Our Price Match commitment is simple
If you find a cheaper price with our main competitors we’ll endeavor to match it, and if you find it after you’ve purchased from us we’ll refund the difference within 7 days of receipt of your goods.
At Panagua Bikes we’re committed to offering top class service and expert advice as well as genuine value for money in store. We know that price is important to our customers, and there are many online retailers prepared to offer heavily discounted “bargains” without the back-up of any customer service should things go wrong. Regrettably, there are also many online retailers offering cheap deals via grey imports that don’t even carry a manufacturers warranty.
With this in mind, we actively monitor the prices offered by our reputable online competitors and adjust our own pricing accordingly. We want to be the first place our customers come to for all their cycling needs, that’s why we venture not to be beaten on price by our major competitors.
Price Match conditions: We can only match identical items (including colour and size variations), in stock and available for immediate delivery/collection from a listed competitor. The competitors price must be available to all customers and excludes any VIP, membership or personal discounts and delivery costs. We will only price match against local bike shops and the following reputable online cycle retailers:
- Chain Reaction Cycles
- Evans Cycles
- Cycle Surgery
- Sigma Sport
- Primera Sport
Due to the lack of specialist customer service, we won’t price match against the likes of Amazon and Ebay! Any other discounts such as club member discounts are not applicable when price match is used. On rare occasions, due to the purchasing power of large companies, we may not be able to price match identically, but we will always endeavor to get you the best price. Please speak to a member of staff if you want to discuss a price match on any item.