Our Service Levels

Our extensively equipped workshop is class leading with friendly and trusted fully qualified mechanics We will always give you an honest appraisal of what needs to be done to keep your bike in prime condition.

At Panagua Bikes we are basically bike loving nerds with grease under our nails and bikes on our minds 24/7. The Panagua Bikes workshop is the very heart and soul of the store. This is not only where we build and repair bikes but also where we  burn the candle tinkering on our own bikes. We take great pride in our work and the challenge of keeping your bikes running safely and smoothly at a reasonable cost.  Just like you, we love bikes and always treat them kindly when in our care.

Call 020 8289 7802 or email workshop@panaguabikes.com

Service Pricing

• Premier £150

• Standard £89

• Basic £49

• This is our premier service and would be recommended for a high mileage bike or when you want your bike to have that new bike feeling!

  • Seat post removed, cleaned and re-fitted and tightened to recommended torque
  • Bike fully stripped down to the bare frame.
  • Frame wiped down/checked for damage/cracks
  • Complete drive system removed including pedals, chainset, bottom bracket, chain, cassette and both derailleurs.
  • All cleaned and refitted or replaced if worn
  • Wheels trued
  • Tyres checked and inflated correctly (replaced if required)
  • Brakes checked (new pads fitted if required)
  • Gears checked/re-aligned
  • Headset and handlebar assembly checked and tightened to recommended torque
  • Wheel hubs stripped down and re-greased
  • Headset removed and greased

• This is our most common service and would suggest to be done twice a year on bikes that are used regularly.

  • Seat post removed, cleaned and re-fitted with clamp correctly tightened to recommended torque
  • Complete drive system removed including pedals, chainset, bottom bracket, chain, cassette and both derailleurs. All cleaned and refitted or replaced if worn
  • Frame wiped down and checked for damage/cracks
  • Wheels trued Tyres checked and inflated correctly (replaced if required)
  • Brakes checked (new pads fitted if required)
  • Gears checked/re-aligned
  • Headset and handlebar assembly checked and correctly tightened to recommended torque

• This is a basic service and recommend for newer bikes or bikes with low use.

  • Seat post removed Brakes checked (new pads fitted if required)
  • Gears checked/re-aligned
  • Cranks checked and correctly tightened to recommended torque
  • Tyres checked and inflated correctly (replaced if required)
  • Headset and handlebar assembly checked and correctly tightened to recommended torque

Conditions

On the day of the service we ask to have your bike in the shop no later than 11am. We will strive to get your bike serviced and finished on the day agreed with you when you book your bike in for service (depending on availability of spares).

We would ask you to bring your bike in a clean state. Extra cleaning of bikes will be charged for.

You will get a phone call from the mechanic to confirm prices with you before any new parts are fitted. We ask you to leave a telephone number that you can be reached on. We will not continue with any work until we have spoken to you first.

Any worn/broken parts will be disposed of unless otherwise requested.

We ask that you collect your bike within a week of it being serviced or repaired. We reserve the right to charge for storage if bikes are not collected within a reasonable time.