Custom Build Testimonials

Real testimonials from real customers - We could bang on all day about what a great service we provide but it's much better to hear what our customers have to say, here's a selection of their comments. 

"I am absolutely delighted with the Enigma bike that was custom built for me at Panagua Bikes"

"The service that I received from the Team from discussion of my ideas to delivery of the finished product was exceptional. I got absolutely the bike that I wanted and have greatly enjoyed riding it ever since. I would recommend anyone thinking about getting a bike built to go into the shop for a chat to see how they maybe able to help you to get your perfect bike."

Mary Burgess


“I came to Panagua wanting help and advice to build a reasonably high-end road bike."

"The team did a great job of leading me through the process, starting with trying different bikes at a demo day at the Gravesend Cyclopark, making sure I chose an appropriate frame for the type of riding I would be doing, performing a bike fit to ensure I got the right size and then guiding me through the selection of all the individual components that I would need to complete the bike.  The team are very knowledgeable and approachable which made the process a great learning process for me but also a lot of fun.  The end product (Colnago C60 in stealth black with matching Enve wheels and a Stages power meter) still brings a smile to my face whenever I take it out!"



"I wanted a commuting, winter training bike, lightweight and set-up for all year riding."

"Dave and Panagua were superb in helping the build up on the Kinesis 4S. When purchasing a new bike, a fit is a must if you are going to be spending time in the saddle which is part of the services. The components advised have been superb and it's been my daily use bike for well over a year. Can't recommend them enough for there down to earth knowledge and assistance in the build. Why go on line when you can get excellent customer and personal service like this!

Here's a couple of pics from a winter ride out..can you guess where it was taken?"

Paul Bickford


“I found that Dave Bagley and all in the shop were a very great help right through the purchasing process"

"From keeping me informed as to expected delivery of the C60 frame to sourcing all the parts for my bike. Although I built up the bike myself, they also provided me with invaluable assistance when I was setting up the Campag Super Record EPS gears.

The bike is great – it feels, and seems to go, about 2 to 3mph faster than my other bikes." 



“I would be very happy to recommend them both in terms of service and value for money!”

“Panagua have built me an awesome custom build Orange and kept the cost down by incorporating some parts from an old bike. I would be very happy to recommend them both in terms of service and value for money!”

James Snowdon


“...always had first class service”

“Very welcoming, friendly and knowledgeable bike shop, always had first class service since I purchased my Orange bike, bit like dealing with a 5 star plus hotel in Dubai – Perfecto! ”

Neon Orange Rob


“reassuringly knowledgeable”

Whether visiting Panagua for a purchase or a bike fix, I've found the service both professional and efficient; but above all reassuringly knowledgeable.  



“I wouldn’t hesitate in recommending Panagua to anyone considering a complete bike purchase”

“you’re price competitive with the added bonus of a service delivered by knowledgable cyclists to cyclists.

Simon Parry



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